CUSTOMER ASSISTANCE
Lapata SMP Support
Need help with your rank purchase or experiencing delivery delays? We are here to help 24/7.
Join Our Official Discord
Open a direct ticket in our #support channel. Our server moderators and executives respond rapidly.
Support Guidance & Notice:
Need help with your purchase? Have questions about your rank delivery? Join our official Discord community, open a support ticket, and provide your Order ID. Our staff team will assist you promptly.
Quick Order Lookup & ID Tool
Have an Order ID (e.g. LPT-123456)? Check its live RCON status or copy it to provide to our staff.
Frequently Asked Questions:
How long does rank delivery take?
Delivery takes between 5 to 30 seconds after Cashfree payment verification via automated RCON.
What if I was offline when I purchased?
LuckPerms stores your parent group permissions regardless of whether your player was online. The next time you join, your rank is active!
